The strategies we have developed streamline the process of tech support to help store personnel keep their attention on store operations and customers. We handle all IT needs and issues. One phone call needs to be made when an issue arises — and that phone call is to us. Most of the time we know about problems before your store opens. We can prevent problems from happening, and your workday can start on time.
It is a headache, dealing with frustrating 800 numbers. Between Internet providers and Hardware/Software POS providers… trying troubleshoot the problem when you can’t identify it… it can be a terrible experience. One call to us and all that time spent on the phone (often on hold) is eliminated.
